Business travel put for recovery according to Etihad’s James Hogan

Business travel is set for a sturdy recovery this year, according to Etihad Airways’ Chief Executive Officer, James Hogan, who was speaking at the 2010 NBTA Conference and Exposition.

“The signs of recovery are there, with most of our markets - mostly Asia and the Middle East - showing clear signs of improvement transversely all cabins,” Mr Hogan said.

Addressing more than 3,000 business travel professionals at what is one of the world’s major travel forums, Mr Hogan outlined the challenges Etihad had faced as one of the world’s youngest but fastest emergent airlines.

“What we have focused on getting right is our service ethos, with the customer at the core of all we do. That, along with our investment in what we consider is the best product in the world, have enabled us to construct our brand and our reputation quickly and strongly.”

Mr Hogan outlined the major projects underway in Abu Dhabi, including attractions under growth such as the Louvre and Guggenheim, which makes sure Abu Dhabi is on map for American travelers in the business, leisure, conventions and incentives sector.