Monday, March 28, 2011

Airline sorry for 'mortifying' obese man

Airline sorry for 'mortifying' obese man
When it comes to Spirit Airlines’ strike, there’s bad news — and more bad news. First, the bad news: All of the airline’s flight are canceled through Wednesday as the company tries to hammer out an agreement with its pilots union.

And the other bad news? Despite suggestions that it might refund your money if your flight’s canceled, the airline apparently wants to keep all of it. Even if you don’t fly.

In a new release this morning, the company promised grounded passengers either a refund or “future flight credits for customers for the full amount of their unflown flight purchase” plus $100 in future flight credits.

So far, I’m hearing that it’s just offering credit.

Spirit is absolutely allowed to do that. The only mention of a strike in Spirit’s contract of carriage — its legal agreement between you and the airline — is in section 4.8 under “Refusal to Transport”

Spirit may refuse to transport, or remove from any flight, any customer for the following reasons:

4.8.2. Whenever necessary or advisable by reason of weather or other conditions beyond its control (including, without limitation, acts of God, labor disturbances, strikes, civil commotions, embargoes, wars, hostilities, or disturbances) actual, threatened, or reported.

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